OxBlog

Thursday, March 04, 2004

# Posted 2:43 AM by Patrick Belton  

SETTING UP A WEBSITE? Then for heaven's sake, don't go to www.your-site.com to host it.

This company, whose implicit motto seems to be "you get what you pay for with our cheap service," just lost all of our foreignpolicysociety.org email that hadn't been downloaded, and had the cajones to send around this non-unduly-apologetic email:
What this means for you is that any email that was on the server prior to today at 1pm EST and has not been retrieved has been lost and is non-recoverable. Any emails that have been sent to an account after 1pm that we host will be either returned to the sender or the messages will go into the queue of the sending server and be set to retry to deliver the message for up to 5 days. Redelivery attempts are the most common response to this sort of problem. We regret that this has happened and that the redundancy of the mail system did not work as intended.
....

[The kicker:] Thank you for choosing Your-Site. Please tell your friends and business associates about us. Should you refer a new customer to us, we'll credit your account for one free month!
There - now, as you've asked, I've told my friends and business associates about you. Anything else, while I'm at it?
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